Solved – Unable to remove OneDrive for Business from Windows 7 – two versions of OneDrive on the same Windows 7 / Windows 10 PC. Remove / uninstall old version of OneDrive for Business.
This may not be the most elegant/logical way of stopping the old/bad OneDrive from running, so let me know in the comments if you found the correct “Microsoft way” of fixing this issue. Others have spent hours trying to resolve this issue and hopefully you’ll get some kind of resolution with this information.
In some instances OneDrive for Business will ask you to upgrade. When you Update or upgrade OneDrive for Business it could keep the old version of OneDrive for Business on your computer, making it so that you have two versions of OneDrive for Business (even the icons look slightly different.) This may come pre-packaged with a Click to Run (clicktorun) install of Office or pre-installed on your system. You probably want to remove the older version of OneDrive for Business, but even after trying to uninstall OneDrive for Business old version from Programs and Features in the Control panel, even after restarting, the program comes back and you can’t delete it!
You probably still want to use OneDrive for Business, but you should only use the updated version that works correctly with Office365 and SharePoint Online.
Anyway, once your updated/upgraded OneDrive for Business is updated and installed, make sure you have all your important files inside the new OneDrive for Business and that the files are synced with SharePoint or where ever they should be. Make sure you have backups of the important files somewhere else like an external drive as well just to be safe. Once we disable the old OneDrive for Business / Groove.exe, make sure those old files are already synced with the new OneDrive for Business service. Once you have your files all synced and what-not with the new OneDrive for Business, we can disable/remove the old/bad version of OneDrive.
The older version of OneDrive for Business actually runs as Groove.exe. While the Task Manager is open (tick the check-mark or hit the button that says ‘Show Processes from All Users), track down Groove.exe by right-clicking on the bad OneDrive in the systray and then in the OneDrive menu, choose Exit (down by the clock – there may be two cloud icons down there, be sure to exit the correct one.) Then launch the old/bad OneDrive again from the Start > Program Files > OneDrive for Business. Do this several times and you will see Groove.exe pop in and out of existence inside the Task Manager. While it’s up and running, right click on the groove.exe in the task manager and choose “Open File Location”. The file will probably live somewhere similar to the following location:
C:\Program Files\Microsoft Office 15\root\office15\Groove.exe
Be sure to End Task or Exit out of the bad OneDrive for Business or Groove.exe, then rename the Groove.exe file to Groove.exe.old .
Now that this has been done, you may want to remove the old/bad OneDrive for Business link in your Explorer Favorites list. Do this with a left-click on the top-most Favorites link and in the right-hand pane, right-click on the old/bad OneDrive for Business shortcut and click Remove. Additionally you may want to remove the old/bad program shortcut in your Start Menu.
If this article helped you, please click on an ad to help pay for hosting and site upgrades. 🙂