Solved – Skype for Business 2016 emoticons missing repair without re-install

How to repair and fix Skype for Business 2016 by clearing the cache, and get back the emoticons which have been replaced by words in parenthesis.

For example, an associate sent me the following screenshot:

We can see that the emoticons  have been replaced by (rock)(dance).

To fix this problem without re-installing Microsoft Office or Skype, clear the Skype Cache by doing the following (which I found in an MS Support forum here.)

1. In the Skype main windows, click the gear in the top right-hand corner.

2. Choose File – Sign Out to log out of Skype for Business.

3. On the Sign In window, choose the link to Delete my sign-in info.

4. In the pop-up window to forget sign in info, click Yes.

5. Click the gear, choose File> Exit to exit and close Skype. Close all other Office Applications.

6. Go to the location:
C:\Users\<username>\AppData\Local\Microsoft\Office\16.0\Lync – you can get here quickly by going to Start > Run > %appdata$% > Enter.

7. Locate the sip_YourProfileName folder and delete it if it exists. In some cases, it will not. Open the Tracing folder and delete all files inside of it. Do not delete the Tracing folder itself. If you receive a message that the action can’t be completed because a file is Open or that you need Administrator permission to delete a file, click the Skip button. Close Windows File Explorer

8. Open a command prompt (in Windows, click the Start button, type cmd and select the command prompt from the menu. Type ipconfig /flushdns and press the enter key on your keyboard to clear the DNS cache.

9. Sign back into Skype/Lync.

10. Once Skype is open, make sure you go back into Gear > Tools > Options > IM > and place a checkmark to show emoticons again.

11. Test to see if the emoticons have returned!

If all else fails, you might want to completely uninstall Office and/or Skype for Business, delete the Appdata\Local\Microsoft\Office\16.0\Lync folder completely, and then re-install again. But hopefully, this procedure will save you some time.

 

 

 

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Use Powershell to Get a List of Users with Out of Office enabled in Outlook Office365

How to get a list of users who have enabled Out of Office in Outlook with Office365 PowerShell

For administrators of Office 365, you may need to occasionally get a list of users who have set up or enabled their Out of Office in Outlook. In my case, we needed to see which parking spots were available on campus in a pinch, and who was not coming in the next day. To do this with PowerShell we’ll need to first connect to our Office 365 Exchange Tennant.

  1. In PowerShell ISE, enter the following code into the code view, save the function as Connect-O365.ps1, and then hit the green Play button.
  2. function Connect-O365{
     $o365cred = Get-Credential username@domain.onmicrosoft.com
     $session365 = New-PSSession -ConfigurationName Microsoft.Exchange -ConnectionUri "https://ps.outlook.com/powershell/" -Credential $o365cred -Authentication Basic -AllowRedirection 
     Import-Module (Import-PSSession $session365 -AllowClobber) -Global
    }
  3. Next, execute the new function with the following command:
  4. Connect-O365
  5. Replace the username and password with your Office365 admin credentials (not your on-premise domain credentials.) This will log you into your Exchange Admin with PowerShell where we can run our Out of Office commands.
  6. With authentication out of the way, now all we need to do is run the following command to get a list of mailbox identities who have AutoReply configured (and not disabled), and sort by Identity, Start Time, End Time, and Auto Reply State:
  7. Get-Mailbox -ResultSize Unlimited | Get-MailboxAutoReplyConfiguration | Where-Object { $_.AutoReplyState -ne "Disabled" } | Select Identity,StartTime,EndTime,AutoReplyState
  8. This will run for a while, and could take several minutes, but should produce a list similar to the following:

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