Solved – Dell Latitude 7370 cannot login to domain – No Logon Servers available

Solved – Windows 7 – WiFi login: There are currently no logon servers available to process your logon request.

I had an associate drop a Dell Latitude 7370 laptop on my desk saying he cannot print. I found that the user is able to logon to local workstation desktop using cached credentials but cannot logon to the domain. He is only logging into the laptop with his cached credentials, is not authenticating with the domain, and therefore cannot print. Logging off of the user’s account, and then trying to login as myself I get the error:

“There are currently no logon servers available to process your logon request. ”

I log in with his cached credentials again and right-click on the wifi adapter and choose Troubleshoot but can’t find any problems. I occasionally and intermittently get the “Windows needs your current credentials” Pop-up notification in the lower right near the clock/systray but clicking on that icon does not do anything. I even set the Wireless network adapter properties for TCP/IP 4 to use the DNS IP Address of the domain controller explicitly instead of getting the setting from DHCP, but still, the laptop is unable to login to the network with the new domain password I set for the user’s account.

There is definitely something wrong with the wireless adapter. I notice that when disconnecting/reconnecting to the wireless SSID, that the Intel WiFi drivers pop up stating that I’m connected and that there is a signal strength. Knowing that Intel drivers sometimes try to do too much and interfere with wireless connections I do the following and fix the issue.

  1. Uninstalled Intel wifi driver package from Windows Control Panel > Programs and Features. (I uninstalled both the WiDi package as well as the Intel Wifi Drivers package). This removed the device from the Device Manager
  2. In device manager, right-click on the Network Adapters and choose “Scan for Hardware Changes.” This, in turn, finds the WiFi network adapter but it does not have drivers yet.
  3. Go to https://support.dell.com and type in the Service Tag, find the drivers section and download the following driver: Intel-8260-7265-3165-7260-WiFi-Driver_YM1PH_WIN_20.10.1.1190_A24.exe
  4. Run the .exe and when it asks if I want to install the driver or extract, I chose Extract only. I make a new folder under the root of my C: drive and finish the extraction. 
  5. Back in the Device Manager, Right-click on the WiFi adapter and choose to “Browse my computer for driver software”. 
  6. Point to the location of the extracted drivers, finish the installation and log off. The laptop can now find the logon server/domain controller and the user is back in business.

For some reason the full suite driver for this model of laptop interferes with DNS and the laptop cannot find the logon server and login to the domain. By extracting the drivers only and telling the device manager to use only the .inf files for the device, we can circumvent the driver suite and get our adapter talking to the domain controller for authentication.

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Windows 10 Creators Edition New Keyboard Shortcuts

Some new Windows Keyboard Shortcuts in Windows 10

With the release of Windows 10 Creators Edition version 1709, comes more bells, whistles, tricks, and shortcuts for us to dig into and explore. In this article, we’ll look mostly at the Windows Key shortcuts available and how the shortcuts and key combos can help us in our daily workflow.

  1. In the event you’re not already aware, the Windows Key on your keyboard (usually between the Ctrl and the Alt keys in the lower left area of most keyboards) has a lots of capabilities when held down while pressing other keys on the keyboard. Pressing this key on it’s own launches the Start Menu:
  2. Windows Key + A – Brings up the Windows Notifications SideBar. Here we can find existing notifications, switch to tablet mode, get into the windows settings panel, join a WiFi network, and change our location settings.           
  3. Windows Key + B – Select / Activate the Systray / Show Hidden Icons Expansion menu. This can come in handy as a few applications run as services and can only be accessed by right-clicking on the icon in the Systray; if your mouse stops working, this is a good shortcut to know.         
  4. Windows Key + C – Opens Cortana in Listening Mode. “Hey Cortana!” This is disabled by default and can be activated in the Cortana Settings. (Enable in Cortana > Menu > Notebook                                    
  5. Windows Key + D – Show the desktop
  6. Windows Key + E – Open File Explorer
  7. Windows Key + F – Open the Feedback Hub and Take a screenshot (this didn’t work for me)
  8. Windows Key + G – Open the X-Box Game Bar
  9. Windows Key + H – Open the Dictation control bar 
  10. Windows Key + I – Opens the Windows 10 Settings
  11. Windows Key + J – Sets focus to Windows Tips when one is available (Turn off tips in Settings > Notifications & Actions) 
  12. Windows Key + K – Open the Connect Quick action (connect to a wireless projector)                                            
  13. Windows Key + L – Lock your PC or Switch Accounts
  14. Windows Key + M – Minimize all windows
  15. Windows Key + O – Lock the device orientation (helpful for tablets)
  16. Windows Key + P – Choose a presentation display mode (Sidebar Projectors tool) 
  17. Windows Key + Q – Quick file search
  18. Windows Key + R – Open Run dialog box
  19. Windows Key + S – Open Windows Search (same as Windows Key + Q)
  20. Windows Key + T – Cycle through apps pinned to the taskbar (cycle in reverse is Windows Key + Shift + T)
  21. Windows Key + U – Open Ease of Access Center
  22. Windows Key + V – Cycle through windows notifications
  23. Windows Key + W – Opens the Windows Ink Workspace
  24. Windows Key + X – Opens the Quick Links Menu (right-click on the start menu) 
  25. Windows Key + Y – Switch input between Windows Mixed Reality and desktop (Your PC may not meet the minimum specs for Windows Mixed Reality)
  26. Windows Key + Z – Shows menus or commands available when an app is in full-screen mode.
  27. Windows Logo Key + period (.) or semicolon (;) – Opens the Windows 10 Emoji control panel 👍                                                 
  28. Windows Key + Comma (,) – temporarily peek at the desktop
  29. Windows Key + Pause/Break – Opens the System Properties
  30. Windows Key + Ctrl + F – Search for Active Directory computers on a network
  31. Windows Key + Number/Shift/Ctrl/Alt – Manage TaskView Virtual Desktops

I’m sure there are more so let me know in the comments if I missed any and let us know which are your favorites (mine is Windows Key + Pause/Break)

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